![]() ![]() I have other laptop Asus ROG and the mouse works ok, any time. Update all drivers recommended, and lasting update my windows 10 to 11 (hopeful that my issue was solved, and it was not. I had change the power management option on the Bluetooth driver and bluetooth USB windows servides but is not works or fix it. I have tried all the usual solutions - unpairing and repairing the mouse, uninstalling the Bluetooth driver and reinstalling it. The cursor is frozen even for the trackpad. I checked with cps testand found it stays frozen for a few seconds (usually 5 seconds) and then it starts working again. In fact, I have used this one a lot of months, however from the last 45 days when I use the Bluetooth mouse (as well a Microsoft 3600 bluetooth mouse), the cursor freezes every few seconds. Would like to use my Logitech MX Master 2S Bluetooth mouse with the laptop.
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